Who We Are
Great American Custom is a full service underwriting division of Great American Insurance Group focused on long-term client relationships and customized business solutions. We specialize in providing primary casualty products as well as umbrella and capacity excess products that meet the needs of the commercial market. Our policyholders range from small businesses to complex multi-national corporations and Fortune 1000 companies.
In 2012 Great American Custom celebrated its 20th anniversary. Great American Custom was founded on February 17, 1992 with only two employees. We have grown into a division of more than 100 employees and we have shown sustained, remarkable growth and profitability over the last two decades. We celebrate this milestone with pride as we reflect on our dedication to serving client needs and customizing business solutions through the years. We look forward to continuing our commitment to service as we strive to reach many more milestones.
Great American Custom is dedicated to serving client needs and delivering outstanding service. We have made a name for ourselves as a full-service underwriting resource focused on long-term client relationships and customized business solutions. Commitment to service is the hallmark of our operation and reflects the unique way we approach our business as problem-solvers and insurance professionals.
Custom Insurance. It's part of our name. It's part of our heritage. It's what we do best. Each policy we write at Great American Custom addresses the specific needs of our insureds of each of company. Different businesses have different insurance needs. At Great American Custom, we have assembled a team of experienced insurance professionals to provide the insight, perspective and creative problem-solving that make the custom insurance solutions we provide so effective.
It is our foundation. It is our business and it is our guiding principle. Great American Custom is committed to the client relationships we have established and the idea that every business has unique characteristics and needs. By developing customized coverage that meets core business needs, we have become the provider that companies turn to for the insurance solutions their businesses demand.
The Great American Custom team dedicates itself to responsive customer relationships. Our quality insurance products, industry expertise, creative thinking and commitment to customer service distinguish Great American Custom from the crowd. In today's "off-the-shelf" insurance market, it's hard to find an insurer that will take time to listen and develop programs uniquely suited to your company's needs. You can count on Great American Custom. It is our commitment to you.
At Great American Custom, we empower our seasoned professionals to provide our customers with excellent service - to go that extra step, to do a little more research and to find the plan that best fits your company. We take the time to give each client the specialized attention they deserve and our collective experience minimizes the time spent getting up to speed on specific transactions, answering a question, or settling a claim. This is a commitment from our people to yours - person to person. Unique and specialized - just like your business.
When it comes to relationships, we think it's quality not quantity that counts. At Great American Custom, we view building and maintaining long-term client and producer relationships as the focus of our business. We take those relationships very seriously. We make a commitment through good times and bad and we provide the dependability and consistency that companies expect from their insurance provider. As a result, we have many long lasting client relationships. We are proud to say that our customers can count on Great American Custom and we are even prouder to deliver on that promise.