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Main Office
​725 S. Figueroa St. Suit​e 3400
​Los Angeles, CA 90017


​​Claims Services

Great American Custom Claims Services emphasizes personal, specialized service to our producers and insureds.  We are proud to have the opportunity to fulfill our promise in the insurance contracts.  Our experienced claims staff averages over 27 years in the industry.  We are staffed with licensed, specialized claims professionals who can handle claims in all 50 states and all over the world.  Our diverse range of expertise covers complex claims arising from excess casualty and umbrella, and; professional liability and general liability including; construction defect and owners, landlords, and tenants. Owner, landlord, and tenants is an area our trained professionals  assist in risk management and  loss control measures to work with our internal partners to evaluate exposures from both an underwriting and claims perspective.

From evolving case law to advancements in technology, to keep current with changes, we are committed to ongoing education and training of our professional claims staff.  

Along with our carefully chosen network of attorneys, experts and independent adjusters, we collaborate with our customers to yield optimum results while minimizing disruption to their business. This close and unique understanding of our insureds' business, gives us the ability to identify key trends affecting their industry and adapt to their needs.

John Surich​
Divisional Senior Vice President - Claims​​​​

Great American Custom

Other Office Locations

  • Atlanta
  • Boston
  • Cincinnati
  • Middletown
  • New York
  • Parsippany
  • Philadelphia

Great American Custom is a full-service underwriting division of Great American Insurance Group focused on long-term client relationships and customized business solutions. We specialize in providing primary casualty products as well as umbrella and capacity excess products that meet the needs of the commercial market. Our policyholders range from small businesses to complex multi-national corpora​tions and Fortune 1000 companies.​

There are over 3,000 property and casualty insurance companies in the United States. Only 50 are included on the Ward’s 50 List for safety, consistency, and performance. Only 5 have been rated “A” or better by A.M. Best for over 100 years. Only 2 are on both lists. Great American Insurance Company is 1 of the 2.

Great American Custom

​725 S. Figueroa St. Suit​e 3400
​Los Angeles, CA 90017
© 2022 Great American Custom Insurance Company. All rights reserved.​